IT for students

Activate your IT account

• 14 days before study start you can activate your IT account and gain access to the schools IT services: 


• Students with a Norwegian national identity number:
   Activate your IT-account at https://selvbetjening.khio.no/#/. 


• Students without a Norwegian national identity number:
  Go to https://passwordreset.microsoftonline.com/, and click on Reset password. You will receive a SMS with an one-time password which you can use to activate your IT-account. 

After up to 24 hours, you are able to log in to the different systems at KHiO like Canvas, Studentweb, Office, e-mail, etc.

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Having problems with an existing account?

• Go to https://passwordreset.microsoftonline.com/ and select "Forgot password". You will be sent an SMS with a one time use password.
• If you still are experiencing issues, then come to IT in the service senter by the reception or send an e-mail to service@khio.no

Important information for those who have completed their studies: After completing your studies at KHiO, your IT account and the contents of e-mail/storage areas will be deleted after 60 days.

E-mail

Log on page: https://portal.office.com

Username is your student number@khio.no (ie. 999999@khio.no).

Wireless (WiFi)

Select the network "EDUROAM"

Username is your student number@khio.no (ie. 999999@khio.no)

Password is the one you are using for your e-mail

Support

IT service office in front of reception, or service@khio.no

You lose access to your IT account at KHIO - 60 days after you have finished your studies. Remember to download files and e-mail you want to take care of well in advance of this.

You must have completed your registration for the semester in Studentweb to get access to your courses in Canvas.

Sign in to Canvas

Sign in to Canvas with your usual KHiO user name name and password.

Problems with signing in?

• Activate your KHiO user account: You can first sign in to Canvas or any other IT-system at KHiO after you have activated your user account at KHiO. Remember: For technical reasons, it can take up to 24 hours before you can log on to Canvas for the first time.
• Access your courses in Canvas: You must have completed your registration for the semester to get access to your courses in Canvas.
• Forgot my password: Go to KHiO Self Service Portal.

Access to Canvas upon completion

As a student at KHiO you have access to Canvas until you either complete your programme or end your studies for other reasons. Your studies are regarded as completed when you receive your Diploma and/or transcript of records. This is done on the same day or a few days after the results of your final exam is published. At this time you will get status completed, and will no longer have access to Canvas.

If you wish to keep material that's stored in Canvas you must therefore do this before you are registered as completed / ended.

Canvas documentation and guides

• Documentation: Canvas Student Guide
• Video: Canvas Student Video Guide
• Video: Canvas Overview for Students

Still need help with Canvas?

Send an email to canvas@khio.no. We will help you as soon as possible.

How to install the printer

1. Download printix here: https://kunsthogskolen.printix.net/download (the username and password it asks for during installation are what you use to log on to your Macbook or Windows PC )
2. For Mac Users only: Then install Printix by running the script in FINDER. (If you are told that it is from an unknown publisher, you must press ctrl at the same time as you click on the file in FINDER) The username and password it asks for during installation are what you use to log on to your Macbook.
3. You will eventually be told to log on to Printix. Select "Sign in with Microsoft". Then it is the usual username@khio.no and the password you use for e-mail/network at school.
4. You have now got a new printer on your Mac/PC ( Print anywhere ( Printix ))

How to get the printout on the printer

To collect the printout, you must download the PRINTIX app on your mobile from Apple's app store (iPhone) or Google Play (Android). When you log in to PRINTIX on your phone, you should select "Sign in with Microsoft". Then it is the usual username@khio.no and the password you use for e-mail/network at school.
In the Printix app on the phone (NOTE! Not the browser, but the PRINTIX app): Tap on the document in the list on the phone and select "Scan" and then point the mobile camera at the QR code pasted on the printer. 

Prices

Sheet type	Colors/BW	Price
A4	Black/white	NOK 0.15
	Color	NOK 0.25
A3	Black/white	NOK 0.25
	Color	NOK 0.50
A4, A3	Scanning	Free

Students receive a quarterly invoice if one has exceeded the free quota (NOK 50/month). The payment scheme means that the students pay part of the expenses for machines, maintenance, toner and paper. The prices are online, or below most other universities. The solution is established on all printers.